FAQs
Frequently Asked Questions
What is your return policy?
At LISTOHAPPYS, we believe in taking bold steps! You have 30 days after receiving your item to request a return. Ensure your item is in the same condition you received it—unworn, unused, with tags, and in its original packaging. For the full scoop, check out our Refund Policy.
How do I initiate a return?
To start a return, simply contact us at info@listohappys.com. We’ll guide you through the process and send you a return shipping label once your return is accepted. Dive into the details in our Refund Policy.
What if my item is damaged or defective?
Inspect your order upon arrival and contact us immediately with pictures of issues if you find any issues. We’ll evaluate the situation and make it right. For more information, refer to our Refund Policy.
How long does shipping take?
Orders are processed within 1–4 business days. Depending on your chosen shipping method, delivery can take anywhere from 1 to 7 business days. For the full breakdown, check our Shipping Policy.
What shipping options do you offer?
We’ve got you covered with various shipping options. Choose from Standard, Expedited, or Overnight shipping to suit your adventure. For more details, explore our Shipping Policy.
Can I track my order?
Absolutely! Once your order has shipped, you’ll receive an email with tracking information. Stay on top of your delivery journey by checking our Shipping Policy for more insights.
What should I do if my package is lost or damaged during shipping?
Contact us immediately at info@listohappys.com. We’ll work with the shipping carrier to resolve the issue swiftly. For more information, refer to our Shipping Policy.
Are shipping fees refundable?
In the spirit of adventure, shipping fees are non-refundable. For more details on returns and refunds, check out our Refund Policy.
Where can I find more information about your policies?
You can find all the details you need in our Refund Policy and Shipping Policy. Don’t hesitate to reach out if you have more questions!